:root{--tam-1: .9rem;--tam-2: .95rem;--tam-3: 1rem;--tam-4: 1.1rem;--tam-5: 1.2rem;--tam-6: 1.35rem;--tam-7: 1.5rem;--tam-8: 1.75rem;--tam-9: 2rem;--tam-10: 3rem}:root{--esp-1: .25rem;--esp-2: .4rem;--esp-3: .5rem;--esp-4: .65rem;--esp-5: .75rem;--esp-6: 1rem;--esp-7: 1.25rem;--esp-8: 1.5rem;--esp-9: 2rem;--esp-10: 2.5rem;--esp-11: 3rem}:root,body.theme-dark{--bg-primary: #0f172a;--bg-secondary: #1e293b;--bg-tertiary: #394658;--bg-quaternary: #283547;--text-primary: #f8fafc;--text-secondary: #94a3b8;--accent: #38bdf8;--accent-hover: #0ea5e9;--accent-rgb: 56, 189, 248;--accent-alt: #818cf8;--tint: 255, 255, 255;--danger: #ef4444;--success: #22c55e;--warning: #f59e0b;--glass: rgba(30, 41, 59, .7);--border-glass: rgba(255, 255, 255, .1);--font-family: "Inter", system-ui, -apple-system, sans-serif;--bg-gradient: radial-gradient(circle at top right, #1e293b, #0f172a);color-scheme:dark;--msg-inbound-bg: var(--bg-tertiary);--msg-inbound-text: var(--text-primary);--msg-outbound-bg: var(--bg-quaternary);--msg-outbound-text: #ffffff;--msg-outbound-time: rgba(255, 255, 255, .65)}body.theme-light,body.theme-compacto-claro{--bg-primary: #f8fafc;--bg-secondary: #ffffff;--bg-tertiary: #eaeef3;--bg-quaternary: #d6dfe7;--text-primary: #0f172a;--text-secondary: #475569;--accent: #0284c7;--accent-hover: #0369a1;--accent-rgb: 2, 132, 199;--accent-alt: #4f46e5;--tint: 15, 23, 42;--danger: #dc2626;--success: #16a34a;--warning: #d97706;--glass: rgba(255, 255, 255, .85);--border-glass: rgba(0, 0, 0, .08);--font-family: "Inter", system-ui, -apple-system, sans-serif;--bg-gradient: radial-gradient(circle at top right, #e2e8f0, #f8fafc);color-scheme:light;--msg-inbound-bg: var(--bg-tertiary);--msg-inbound-text: var(--text-primary);--msg-outbound-bg: var(--bg-quaternary);--msg-outbound-text: var(--text-primary);--msg-outbound-time: var(--text-secondary)}body.theme-compacto-claro,body.theme-compacto-oscuro{--esp-1: .2rem;--esp-2: .3rem;--esp-3: .35rem;--esp-4: .45rem;--esp-5: .5rem;--esp-6: .65rem;--esp-7: .8rem;--esp-8: .9rem;--esp-9: 1.15rem;--esp-10: 1.4rem;--esp-11: 1.6rem;--tam-1: .85rem;--tam-2: .875rem;--tam-3: .9rem;--tam-4: .98rem;--tam-5: 1.05rem;--tam-6: 1.15rem;--tam-7: 1.25rem;--tam-8: 1.4rem;--tam-9: 1.55rem;--tam-10: 2.2rem}body.theme-compacto-claro .main-content,body.theme-compacto-oscuro .main-content{padding:var(--esp-6)}body.theme-compacto-claro .nav-link,body.theme-compacto-oscuro .nav-link{padding:var(--esp-2) var(--esp-4)}body.theme-glass{--bg-primary: #080a10;--bg-secondary: rgba(15, 23, 42, .45);--bg-tertiary: rgba(37, 50, 70, .6);--bg-quaternary: rgba(23, 32, 47, .6);--text-primary: #f8fafc;--text-secondary: #cbd5e1;--accent: #38bdf8;--accent-hover: #0ea5e9;--accent-rgb: 56, 189, 248;--accent-alt: #a78bfa;--tint: 255, 255, 255;--danger: #f87171;--success: #4ade80;--warning: #fbbf24;--glass: rgba(15, 23, 42, .3);--border-glass: rgba(255, 255, 255, .06);--font-family: "Inter", system-ui, -apple-system, sans-serif;--bg-gradient: radial-gradient(circle at top right, #1e1b4b, #080711);color-scheme:dark;--msg-inbound-bg: rgba(255, 255, 255, .06);--msg-inbound-text: var(--text-primary);--msg-outbound-bg: var(--bg-quaternary);--msg-outbound-text: #f8fafc;--msg-outbound-time: rgba(255, 255, 255, .6)}*{box-sizing:border-box;margin:0;padding:0}h1{font-size:var(--tam-9)}h2{font-size:var(--tam-7)}h3{font-size:var(--tam-5)}h4{font-size:var(--tam-3)}body{background-color:var(--bg-primary);color:var(--text-primary);font-family:var(--font-family);font-size:var(--tam-3);line-height:1.5;overflow-x:hidden}a{color:var(--accent);text-decoration:none;transition:color .2s ease}a:hover{color:var(--accent-hover)}button{cursor:pointer;font-family:inherit}.glass-panel{background:var(--glass);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:1px solid var(--border-glass);border-radius:12px}.glass-card{background:#ffffff08;backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px);border:1px solid rgba(255,255,255,.05);border-radius:8px;padding:var(--esp-8);transition:transform .2s ease,box-shadow .2s ease}body.theme-light .glass-card,body.theme-compacto-claro .glass-card{background:#fff;border-color:#0f172a1a;box-shadow:0 1px 3px #0f172a0f}.glass-card:hover{transform:translateY(-2px);box-shadow:0 8px 24px #0003}body.theme-light .glass-card:hover,body.theme-compacto-claro .glass-card:hover{box-shadow:0 8px 24px #0f172a1a}.page-title{color:var(--text-primary);background:linear-gradient(to right,var(--accent),var(--accent-alt));-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:var(--bg-primary)}::-webkit-scrollbar-thumb{background:var(--bg-tertiary);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--text-secondary)}.app-container{display:flex;min-height:100vh;background:var(--bg-gradient)}.mobile-header{display:none;align-items:center;justify-content:space-between;padding:var(--esp-6) var(--esp-8);background:var(--glass);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border-bottom:1px solid var(--border-glass);position:sticky;top:0;z-index:100}.mobile-menu-btn{background:transparent;border:none;color:var(--text-primary);font-size:var(--tam-7);display:flex;align-items:center;justify-content:center;padding:var(--esp-1)}.sidebar{width:260px;border-right:1px solid var(--border-glass);padding:var(--esp-9) var(--esp-8);display:flex;flex-direction:column;gap:var(--esp-9);transition:transform .3s cubic-bezier(.25,.8,.25,1),visibility .3s}.nav-links{display:flex;flex-direction:column;gap:var(--esp-3)}.nav-link{display:block;padding:var(--esp-5) var(--esp-6);border-radius:8px;color:var(--text-secondary);background:transparent;transition:background .2s ease,color .2s ease}.nav-link:hover{background:rgba(var(--tint),.05);color:var(--text-primary)}.nav-link.activo{background:rgba(var(--tint),.07);color:var(--text-primary);font-weight:600}.nav-punto{display:inline-block;width:8px;height:8px;border-radius:50%;margin-left:var(--esp-3);vertical-align:middle}.nav-punto-error{background:var(--danger)}.nav-punto-aviso{background:#fbbf24}.main-content{flex:1;padding:var(--esp-9);overflow-y:auto}@media (max-width: 768px){.app-container{flex-direction:column}.mobile-header{display:flex}.sidebar{position:fixed;top:0;left:0;bottom:0;height:100vh;z-index:999;transform:translate(-100%);visibility:hidden;box-shadow:20px 0 30px #00000080;border-radius:0!important}.sidebar.open{transform:translate(0);visibility:visible}.mobile-close-btn{display:block!important}.sidebar-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:#00000080;backdrop-filter:blur(4px);-webkit-backdrop-filter:blur(4px);z-index:998;display:none}.sidebar-overlay.active{display:block}.main-content{padding:var(--esp-7)}}.kb-page-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--esp-8)}.kb-back-link{font-size:var(--tam-1);color:var(--text-secondary)}.kb-form{display:flex;flex-direction:column;gap:var(--esp-6);margin-bottom:var(--esp-9);background:rgba(var(--tint),.02);padding:var(--esp-8);border-radius:8px;border:1px solid var(--border-glass)}.kb-form-title{margin-bottom:var(--esp-3)}.kb-form-group{display:flex;flex-direction:column;gap:var(--esp-3)}.kb-form-label{font-size:var(--tam-1);font-weight:600}.kb-form-input{background:var(--bg-secondary);border:1px solid var(--border-glass);border-radius:8px;padding:var(--esp-5);color:var(--text-primary);outline:none;transition:border-color .2s}.kb-form-input:focus{border-color:var(--accent)}.kb-form-textarea{background:var(--bg-secondary);border:1px solid var(--border-glass);border-radius:8px;padding:var(--esp-5);color:var(--text-primary);height:150px;outline:none;transition:border-color .2s;resize:vertical}.kb-form-textarea:focus{border-color:var(--accent)}.kb-form-textarea-sm{height:auto;min-height:4.5rem}.kb-status-panel{background:var(--bg-secondary);border:1px solid var(--border-glass);border-radius:8px;padding:var(--esp-6) var(--esp-7);margin-bottom:var(--esp-8)}.kb-status-line{margin:0;font-size:.85rem;color:var(--text-secondary);line-height:1.5}.kb-status-hint{margin:var(--esp-4) 0 0 0;font-size:.78rem;line-height:1.5;color:var(--text-secondary);opacity:.85}.kb-status-hint code{font-size:.95em;padding:.05rem var(--esp-1);border-radius:3px;background:rgba(var(--tint),.06)}.kb-status-warn{margin:var(--esp-5) 0 0 0;font-size:.85rem;line-height:1.5;color:#fbbf24}.kb-card-criteria{margin:var(--esp-2) 0 0 0;font-size:.8rem;color:var(--text-secondary);line-height:1.4}.kb-card-criteria-missing{color:#fbbf24}.kb-card-criteria-fixed{color:var(--accent)}.tkn-seg{white-space:nowrap}.tkn-seg+.tkn-seg:before{content:"·";margin:0 var(--esp-1);opacity:.45}.tkn-seg-cache{color:#7dd3fc}.tkn-seg-cost{opacity:.85}.salud-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:var(--esp-5)}.salud-card{display:flex;align-items:center;gap:var(--esp-4);flex-wrap:wrap;text-align:left;padding:var(--esp-5) var(--esp-6);border-radius:10px;border:1px solid var(--border-glass);background:rgba(var(--tint),.02);color:var(--text-primary);font:inherit;cursor:pointer;transition:border-color .2s,background .2s}.salud-card:hover,.salud-card.abierta{background:rgba(var(--tint),.05)}.salud-card.salud-error{border-color:#f8717166}.salud-card.salud-aviso{border-color:#fbbf2459}.salud-titulo{font-weight:600;font-size:var(--tam-1);flex:1}.salud-conteo{width:100%;padding-left:var(--esp-7);font-size:.75rem;color:var(--text-secondary)}.salud-luz{width:10px;height:10px;border-radius:50%;flex-shrink:0;margin-top:var(--esp-1)}.salud-luz-ok{background:#4ade80;box-shadow:0 0 6px #4ade8080}.salud-luz-aviso{background:#fbbf24;box-shadow:0 0 6px #fbbf2480}.salud-luz-error{background:#f87171;box-shadow:0 0 6px #f8717199}.salud-detalle{margin-top:var(--esp-7);border-top:1px solid var(--border-glass);padding-top:var(--esp-6);display:flex;flex-direction:column;gap:var(--esp-6)}.salud-item{display:flex;gap:var(--esp-4);align-items:flex-start}.salud-item-titulo{font-size:var(--tam-1);font-weight:600}.salud-item-detalle{font-size:.82rem;color:var(--text-secondary);line-height:1.5;margin-top:.15rem;max-width:60rem}.salud-item-link{display:inline-block;margin-top:var(--esp-1);font-size:.8rem}.rl-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:var(--esp-6);margin-top:var(--esp-8)}.rl-card{padding:var(--esp-6) var(--esp-7)}.rl-card-label{font-size:.8rem;color:var(--text-secondary)}.rl-card-value{font-size:var(--tam-6);font-weight:600;margin-top:var(--esp-1)}.rl-card-limit{font-size:.78rem;color:var(--text-secondary)}.rl-bar{height:6px;border-radius:3px;background:rgba(var(--tint),.07);margin-top:var(--esp-4);overflow:hidden}.rl-bar-fill{height:100%;border-radius:3px;transition:width .3s}.rl-card-pct{font-size:.75rem;margin-top:var(--esp-2)}.rl-account{padding:var(--esp-7);margin-bottom:var(--esp-6)}.rl-account-header{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--esp-6);flex-wrap:wrap;margin-bottom:var(--esp-6)}.rl-account-fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:var(--esp-6)}.rl-account-fields .kb-form-input{width:100%;margin-top:var(--esp-2)}.kb-form-checkbox{display:flex;align-items:center;gap:var(--esp-3);font-size:var(--tam-1);font-weight:600;cursor:pointer}.kb-form-checkbox input{width:16px;height:16px;accent-color:var(--accent);cursor:pointer}.kb-form-hint{font-size:.8rem;color:var(--text-secondary);margin:0;line-height:1.4}.kb-form-actions{display:flex;gap:var(--esp-6);justify-content:flex-end}.kb-btn-cancel{background:var(--bg-tertiary);color:var(--text-primary);border:1px solid var(--border-glass);border-radius:8px;padding:var(--esp-5) var(--esp-8);font-weight:600;cursor:pointer;transition:background .2s}.kb-btn-cancel:hover{background:#ffffff2e}.kb-btn-submit{background:linear-gradient(135deg,var(--accent),var(--accent-hover));color:#fff;border:none;border-radius:8px;padding:var(--esp-5) var(--esp-8);font-weight:600;cursor:pointer;transition:opacity .2s}.kb-btn-submit:hover{opacity:.9}.kb-entries-container{display:flex;flex-direction:column;gap:var(--esp-6)}.kb-section-title{font-size:var(--tam-5);margin-bottom:var(--esp-3)}.kb-card-header{display:flex;justify-content:space-between;align-items:flex-start;width:100%;gap:var(--esp-8)}.kb-card-title-area{flex:1;min-width:0}.kb-card-title{font-size:var(--tam-4);font-weight:700;color:var(--text-primary);margin:0}.kb-card-content{color:var(--text-primary);opacity:.85;margin-top:var(--esp-5);white-space:pre-wrap;font-size:var(--tam-2);line-height:1.6;background:#00000026;padding:var(--esp-6);border-radius:8px;border:1px solid rgba(255,255,255,.03);transition:all .3s ease}.kb-card-actions{display:flex;gap:var(--esp-3);flex-shrink:0;align-items:center}.kb-card-btn{background:none;border:none;cursor:pointer;font-weight:600;padding:var(--esp-3) var(--esp-5);border-radius:6px;transition:all .2s ease;font-size:.85rem}.kb-card-btn-edit{color:var(--accent);background:#38bdf80d}.kb-card-btn-edit:hover{background:#38bdf826;color:var(--accent-hover)}.kb-card-btn-delete{color:#f87171;background:#f871710d}.kb-card-btn-delete:hover{background:#f8717126;color:#f87171}.kb-card-btn-toggle{color:var(--text-secondary);background:rgba(var(--tint),.03)}.kb-card-btn-toggle:hover{background:rgba(var(--tint),.08);color:var(--text-primary)}@media (max-width: 576px){.kb-card-header{flex-direction:column;gap:var(--esp-6)}.kb-card-actions{width:100%;justify-content:flex-end;border-top:1px solid rgba(255,255,255,.05);padding-top:var(--esp-3)}}.chat-layout{display:flex;height:calc(100vh - 4rem);gap:var(--esp-8)}.chat-sidebar{width:350px;display:flex;flex-direction:column;overflow:hidden}.chat-sidebar-header{padding:var(--esp-8);border-bottom:1px solid var(--border-glass)}.chat-sidebar-title{font-size:var(--tam-5);font-weight:700;display:flex;align-items:center;gap:var(--esp-3);flex-wrap:wrap}.escalated-badge{background:var(--danger);color:#fff;padding:var(--esp-1) var(--esp-3);border-radius:12px;font-size:.75rem;font-weight:700}.chat-sidebar-filters{display:flex;flex-direction:column;gap:var(--esp-3);margin-top:var(--esp-5)}.chat-sidebar-filtros-fila{display:flex;gap:var(--esp-3)}.chat-sidebar-filtros-fila>*{flex:1;min-width:0}.chat-sidebar-search,.chat-sidebar-filter-select{width:100%;background:var(--bg-secondary);border:1px solid var(--border-glass);border-radius:8px;padding:var(--esp-3) var(--esp-4);color:var(--text-primary);font-family:inherit;font-size:.85rem;outline:none;transition:border-color .2s,box-shadow .2s}.chat-sidebar-filter-select{cursor:pointer}.chat-sidebar-search:focus,.chat-sidebar-filter-select:focus{border-color:var(--accent);box-shadow:0 0 0 3px rgba(var(--accent-rgb),.15)}.chat-sidebar-subtitle{margin-top:var(--esp-4);font-size:.8rem;color:var(--text-secondary)}.chat-permiso-btn{margin-top:var(--esp-4);width:100%;background:transparent;border:1px dashed var(--border-glass);border-radius:8px;padding:var(--esp-2) var(--esp-4);color:var(--text-secondary);font-family:inherit;font-size:.78rem;font-weight:600;transition:border-color .2s,color .2s}.chat-permiso-btn:hover{border-color:var(--accent);color:var(--accent)}.chat-sidebar-list{flex:1;overflow-y:auto}.chat-sidebar-empty{padding:var(--esp-9) var(--esp-8);text-align:center;color:var(--text-secondary);font-size:var(--tam-1);line-height:1.5}.chat-sidebar-pager{display:flex;align-items:center;justify-content:space-between;gap:var(--esp-3);padding:var(--esp-5) var(--esp-6);border-top:1px solid var(--border-glass)}.pager-btn{background:transparent;border:1px solid var(--border-glass);border-radius:8px;padding:var(--esp-2) var(--esp-4);color:var(--text-primary);font-family:inherit;font-size:.8rem;font-weight:600;transition:border-color .2s,background .2s}.pager-btn:hover:not(:disabled){border-color:var(--accent);color:var(--accent)}.pager-btn:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.pager-btn:disabled{opacity:.4;cursor:not-allowed}.chat-pager-pos,.listado-pager-pos{font-size:.8rem;color:var(--text-secondary);font-variant-numeric:tabular-nums}.listado-barra{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:var(--esp-5);margin-top:var(--esp-7);padding-top:var(--esp-6);border-top:1px solid var(--border-glass)}.listado-conteo{font-size:.85rem;color:var(--text-secondary)}.listado-pager{display:flex;align-items:center;gap:var(--esp-4)}.listado-encabezado{display:flex;align-items:flex-end;justify-content:space-between;flex-wrap:wrap;gap:var(--esp-6);margin-bottom:var(--esp-6)}.listado-buscador-campo{display:flex;flex-direction:column;gap:var(--esp-1);min-width:14rem}.listado-buscador-aviso{font-size:.75rem;color:var(--text-secondary)}.listado-buscador{width:100%;max-width:22rem;background:var(--bg-secondary);border:1px solid var(--border-glass);border-radius:8px;padding:var(--esp-3) var(--esp-5);color:var(--text-primary);font-family:inherit;font-size:var(--tam-1);outline:none;transition:border-color .2s,box-shadow .2s}.listado-buscador:focus{border-color:var(--accent);box-shadow:0 0 0 3px rgba(var(--accent-rgb),.15)}.chat-item{position:relative;padding:var(--esp-7) var(--esp-8);border-bottom:1px solid rgba(255,255,255,.03);cursor:pointer;transition:all .2s ease;border-left:3px solid transparent}.chat-item:hover{background:rgba(var(--tint),.03)}.chat-item.active{background:rgba(var(--tint),.05);border-left-color:var(--accent)}.chat-item.flagged{border-left-color:#f59e0b;background:#f59e0b05}.chat-item.flagged:hover{background:#f59e0b0a}.chat-item-pending-dot{width:8px;height:8px;background-color:#0ea5e9;border-radius:50%;display:inline-block;flex-shrink:0;box-shadow:0 0 8px #0ea5e9;animation:pulse-led 2s infinite}@keyframes pulse-led{0%{box-shadow:0 0 #0ea5e9b3}70%{box-shadow:0 0 0 6px #0ea5e900}to{box-shadow:0 0 #0ea5e900}}.chat-item-meta-row{display:flex;flex-wrap:wrap;gap:var(--esp-2);margin-top:var(--esp-2);margin-bottom:var(--esp-1)}.chat-item-meta-badge{font-size:.7rem;padding:.15rem var(--esp-2);border-radius:4px;font-weight:600;display:inline-flex;align-items:center;gap:var(--esp-1);max-width:120px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-item-meta-badge.account-badge{background:rgba(var(--tint),.04);color:var(--text-secondary);border:1px solid rgba(255,255,255,.06)}.chat-item-meta-badge.topic-badge{background:#38bdf814;color:var(--accent);border:1px solid rgba(56,189,248,.12)}.chat-item-meta-badge.usage-badge{background:#facc1512;color:#d9c06a;border:1px solid rgba(250,204,21,.14);max-width:none;cursor:help}.chat-item-meta-badge.kb-lookup-badge{background:#a78bfa14;color:#a78bfa;border:1px solid rgba(167,139,250,.16);max-width:none;cursor:help}.chat-item-meta-badge.flagged-badge{background:#f59e0b1a;color:#f59e0b;border:1px solid rgba(245,158,11,.15)}.chat-item-header{display:flex;justify-content:space-between;align-items:baseline;width:100%;gap:var(--esp-3)}.chat-item-title{font-weight:600;font-size:.8rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1;min-width:0;color:var(--text-primary)}.chat-item-time{font-size:.72rem;color:var(--text-secondary);white-space:nowrap;flex-shrink:0}.chat-item-preview{font-size:.85rem;color:var(--text-secondary);margin-top:var(--esp-1);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-window{flex:1;display:flex;flex-direction:column;overflow:hidden}.chat-window-header{padding:var(--esp-8);border-bottom:1px solid var(--border-glass);display:flex;justify-content:space-between;align-items:center}.chat-window-title{font-weight:700;font-size:var(--tam-4)}.chat-window-subtitle{font-size:.8rem;color:var(--text-secondary)}.chat-window-badge-container{display:flex;gap:var(--esp-3)}.chat-window-badge{padding:var(--esp-1) 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var(--esp-5);border:1px solid var(--border-glass);border-radius:999px;background:transparent;color:var(--text-secondary);font-family:inherit;font-size:.8rem;cursor:pointer;transition:background .15s,color .15s,border-color .15s}.dash-preset:hover{color:var(--text-primary);border-color:var(--accent)}.dash-preset.activo{background:rgba(var(--accent-rgb),.15);border-color:var(--accent);color:var(--accent);font-weight:600}.dash-fecha,.dash-canal{padding:var(--esp-2) var(--esp-4);border:1px solid var(--border-glass);border-radius:8px;background:var(--bg-tertiary);color:var(--text-primary);font-family:inherit;font-size:.8rem}.dash-canal{max-width:22rem}.dash-fecha:focus,.dash-canal:focus,.dash-preset:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.dash-base{display:inline-block;margin-top:var(--esp-1);font-size:.75rem;color:var(--text-secondary);border-left:2px solid var(--border-glass);padding-left:var(--esp-3)}.dash-delta{display:inline-flex;align-items:center;gap:var(--esp-1);font-size:.75rem;font-weight:600}.dash-delta-neutra{color:var(--text-secondary)}.dash-stat-link{display:block;text-decoration:none;color:inherit}.dash-stat-link:hover .glass-card{border-color:var(--accent)}.dash-graficos{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,20rem),1fr));gap:var(--esp-8);margin-top:var(--esp-6)}.dash-grafico{position:relative;border:1px solid var(--border-glass);border-radius:10px;padding:var(--esp-6);background:var(--bg-secondary)}.dash-grafico-titulo{font-size:.8rem;font-weight:600;color:var(--text-secondary);margin:0 0 var(--esp-4) 0}.dash-grafico svg{display:block;width:100%;height:auto}.dash-grafico-eje{display:flex;justify-content:space-between;margin-top:var(--esp-2);font-size:.7rem;color:var(--text-secondary)}.dash-tooltip{position:absolute;transform:translate(-50%,-100%);pointer-events:none;background:var(--bg-quaternary);color:var(--text-primary);border:1px solid var(--border-glass);border-radius:6px;padding:var(--esp-2) var(--esp-4);font-size:.72rem;line-height:1.4;white-space:nowrap;z-index:2}.dash-tabla-cont{overflow-x:auto}.dash-tabla{width:100%;border-collapse:collapse;font-size:.85rem}.dash-tabla th{text-align:left;padding:var(--esp-3);color:var(--text-secondary);font-weight:600;white-space:nowrap}.dash-tabla td{padding:var(--esp-3);border-top:1px solid var(--border-glass)}.dash-tabla .num{text-align:right;font-variant-numeric:tabular-nums}.dash-tabla tbody tr:hover{background:rgba(var(--tint),.03)}.dash-tabla-link{color:var(--text-primary);text-decoration:none;font-weight:600}.dash-tabla-link:hover{color:var(--accent)}.dash-cuenta-baja{margin-left:var(--esp-2);font-size:.7rem;color:var(--warning);border:1px solid currentColor;border-radius:4px;padding:0 var(--esp-1)}.dash-intencion{display:inline-flex;align-items:baseline;gap:var(--esp-2);padding:var(--esp-2) var(--esp-4);border:1px solid var(--border-glass);border-radius:999px;font-size:.8rem;background:var(--bg-tertiary)}.dash-intencion-conteo{color:var(--text-secondary);font-size:.72rem}.dash-intencion-puntaje{font-weight:700;font-size:.72rem;font-variant-numeric:tabular-nums}.dash-intencion-flojo{border-color:var(--warning)}.dash-intencion-flojo .dash-intencion-puntaje{color:var(--warning)}.dash-vacio{margin-top:var(--esp-8);padding:var(--esp-10) var(--esp-8);border:1px dashed var(--border-glass);border-radius:10px;text-align:center;color:var(--text-secondary)}.dash-vacio-titulo{font-size:var(--tam-4);color:var(--text-primary);margin:0 0 var(--esp-3) 0}.dash-error{margin-top:var(--esp-6);padding:var(--esp-5) var(--esp-6);border:1px solid var(--danger);border-radius:8px;color:var(--danger);font-size:var(--tam-1)}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.chat-filtro-chip{align-self:flex-start;padding:var(--esp-2) var(--esp-5);border:1px solid var(--accent);border-radius:999px;background:rgba(var(--accent-rgb),.15);color:var(--accent);font-family:inherit;font-size:.75rem;font-weight:600;cursor:pointer}.chat-filtro-chip:hover{background:rgba(var(--accent-rgb),.25)}.dash-grafico-marca{position:absolute;left:0;transform:translateY(-50%);padding-right:var(--esp-3);text-align:right;font-size:.68rem;font-variant-numeric:tabular-nums;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;pointer-events:none}.chat-intent-badge{display:inline-flex;align-items:center;gap:var(--esp-1);font-size:.68rem;color:var(--text-secondary)}.calificacion-grupo{display:inline-flex;align-items:center;gap:var(--esp-1)}.calificacion-btn{background:transparent;border:1px solid transparent;border-radius:4px;padding:0 var(--esp-1);font-size:.75rem;line-height:1.4;cursor:pointer;opacity:.45;transition:opacity .15s ease,background .15s ease}.calificacion-btn:hover:not(:disabled){opacity:1;background:rgba(var(--tint),.08)}.calificacion-btn:disabled{cursor:default}.calificacion-btn.calificacion-activa-bien{opacity:1;background:#4ade801f;border-color:#4ade804d}.calificacion-btn.calificacion-activa-mal{opacity:1;background:#f871711f;border-color:#f871714d}.calificacion-ajena{font-size:.68rem;color:var(--text-secondary);border:1px solid var(--border-glass);border-radius:4px;padding:0 var(--esp-2);cursor:help;white-space:nowrap}.calificacion-ajena.calificacion-ajena-mal{color:#f87171;border-color:#f8717140}.calificacion-motivos{display:flex;flex-direction:column;gap:var(--esp-1);margin-bottom:var(--esp-6)}.calificacion-motivo{display:flex;align-items:center;gap:var(--esp-3);padding:var(--esp-2) var(--esp-3);border:1px solid var(--border-glass);border-radius:6px;cursor:pointer;font-size:.85rem}.calificacion-motivo:hover{background:rgba(var(--tint),.05)}.calificacion-motivo.seleccionado{background:#38bdf814;border-color:#38bdf84d}.chat-item-meta-badge.calificada-mal-badge{background:#f871711a;color:#f87171;border:1px solid rgba(248,113,113,.2)}.revision-card{border:1px solid var(--border-glass);border-radius:8px;padding:var(--esp-5);margin-bottom:var(--esp-5)}.revision-card-header{display:flex;align-items:center;flex-wrap:wrap;gap:var(--esp-3);margin-bottom:var(--esp-4)}.revision-consulta,.revision-respuesta{margin-bottom:var(--esp-4)}.revision-consulta p,.revision-respuesta p{margin:var(--esp-1) 0 0 0;white-space:pre-wrap;line-height:1.5}.revision-consulta p{color:var(--text-secondary);font-size:.85rem;border-left:2px solid var(--border-glass);padding-left:var(--esp-4)}.revision-etiqueta{font-size:.68rem;text-transform:uppercase;letter-spacing:.05em;font-weight:700;color:var(--text-secondary)}.revision-card-footer{display:flex;align-items:center;flex-wrap:wrap;gap:var(--esp-4);padding-top:var(--esp-3);border-top:1px solid var(--border-glass)}.revision-senales{display:inline-flex;align-items:center;flex-wrap:wrap;gap:var(--esp-4);flex:1;font-size:.7rem;color:var(--text-secondary)}.revision-senal-alerta{color:#f59e0b}